Our Commitment to Your Privacy
At Vertex Hygiene Services, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms, do not access the site or use our services.
1. What Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill out a contact or quote request form
- Communicate with us via email, phone, or WhatsApp
- Engage with our social media pages
The personal information we collect may include:
Name and contact details (name, email address, phone number)
Location information (area in Doha where you need service)
Service preferences (type of cleaning service you’re interested in)
Communications (messages you send to us)
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide, operate, and maintain our services
- To respond to your inquiries and send you requested information (quotes, booking confirmations)
- To improve our website and services
- To communicate with you about promotions, updates, and other news (if you have opted in)
- To comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
Service providers who assist us in operating our business (e.g., email hosting, CRM). These parties are bound by confidentiality agreements.
Legal authorities when required by law or to protect our rights.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – request copies of your personal data.
- The right to rectification – request correction of inaccurate data.
- The right to erasure – request deletion of your data (subject to legal obligations).
- The right to restrict processing – object to how we use your data.
To exercise any of these rights, please contact us at care@VertexHygiene.com
6. Security
We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to external sites (e.g., social media). We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Vertex Hygiene Services
Email: care@VertexHygiene.com
Phone: +974 3355 0995
Website: https://vertexhygiene.
Last updated: March 17, 2026